Comfort Inn Kalamazoo

Close to downtown

Parking/ had a parking pass but no where to park in lot. Recieved a parking ticket for parking on side st. Should have been told by staff to be aware of that.

comfortablr bed

Parking is almost non existent

Lack of parkung

more and better parking spaces would be good. Parking lot was full, and we had to park on a back street with little lighting.

comforable beds

breakfast not impressed

Staff was great—very friendly and helpful. The breakfast was awesome, very good food, especially for those of us who like to eat healthy. Tons of variety.

Security. I know Kzoo and this location is a little rough, so I was shocked to be put in a room on the first floor facing the back of the facility, which is dark alley and the window was cracked open, and there appeared an attempt, with the curtain, to hide the window being unlocked and cracked just enough for someone to be able to slip their fingers in and open/enter through the window. I am a single woman who travels alone, and I also managed a property in Ft. Worth. The scenario I related above is exactly how we had multiple rooms broken into, and guests' things were taken; Later, there were two alleged stranger rapes on the property, using the method of entry into the rooms.: the cracked window. Also, the bathroom was dirty and so was the carpet. I found hair in the sink and bathtub, and the room, itself, although very nice, was not thoroughly cleaned (trash under the bed, pieces of food on the floor).

Breakfast in the morning was good.

Confusion over the online reservation was a mess. We were told nothing was there (even when I tried showing the confirmation e-mail), to everything was fine, to requiring us to change rooms because we didn't have a reservation. It all worked out at the end, but was very frustrating.

good location

Didn't care for reson was there, Live 1 1/2 hr away and had to be at hospiral at 6 am

Hotel was newly renovated and very clean.

Hotel was on a busy corner and next to a restaurant/bar. We could not sleep until after 2:15 am when the bar turned the music off. There is minimal parking. We had to park on the street behind the hotel and we barely found a spot big enough to get into. When we checked out, there was a ticket on one of our cars, which we were then inconvenienced and had to go back into hotel, from a long walk down the street, to have them take care of it for us. Because the hotel was clean, the rating system gave it a 7.1. However, if I had to rate it based on the noise of the bar and the inconvenience of the parking, I would give it a 3.0 out of 10. Will never choose this location again.

Very good service, clean, and comfortable room.

Not the best area of town, but secure.

The front desk staff and manager was very nice and friendly. They had a genuine interest in my stay.

Housekeeping played loud music in the hallway as they cleaned the rooms which surrounded my own. This began hours before check out. There were multiple spiders in my room.

Location Friendly front desk staffs

Cleanliness No exhaust in bathroom Parking occupied by large trucks

Friendly, helpful staff. In walking distance of dining and micro brews.

I liked the pillows and that the room had a fridge and microwave. Free wifi is always a plus

The fitness center was being remodeled and I was unaware it would be down during my stay. The shower was not hot by any means.

The hotel was quiet and clean, the staff was, friendly, courteous and helpful. The breakfast lady kept the eggs and sausage or bacon stocked and helped me figure out the waffle maker. It was also in the perfect location, within easy walking distance to the Kalamazoo downtown area.

The facility needed a little TLC. Although clean and comfortable, it was not was well maintained, carpets worn, ligh bulbs needed replacing, sink was cracked. It was also a little pricey but then the university was starting that week so that could be the reason for the nightly rates.